❓ Hurreh FAQ (Frequently Asked Questions)
Effective Date: April 14, 2026
Website: https://hurreh.com
Operated by: Hurreh, Bangladesh
⚠️ Beta Notice
Hurreh is currently in a pilot (beta) phase.
Features, quizzes, points, and reward programs may change, be limited, or be updated at any time without prior notice.
🧠 General Questions
1. What is Hurreh?
Hurreh is a learn-and-engage quiz platform where students participate in quizzes, improve their knowledge, and take part in interactive learning activities.
2. Is Hurreh free to use?
Yes. Hurreh is free to join and use during the beta phase.
3. Who can join Hurreh?
Students from Class 6–8 in Bangladesh, or parents/guardians registering on behalf of students, can join the platform.
4. What do I get by using Hurreh?
Users can:
Participate in quizzes
Earn points
Compete on leaderboards
Join special learning campaigns
Take part in reward programs (if available)
🎯 Points System
5. What are Hurreh Points?
Hurreh Points are digital scores earned by participating in quizzes and activities.
They are used to track performance and leaderboard ranking.
6. Can I convert points into cash?
No.
Hurreh Points are only for in-platform use and do not have direct cash value.
💰 Rewards Questions
7. Are rewards guaranteed?
Hurreh may run reward programs during the beta phase, but:
🎁 Rewards are based on participation, performance, or campaign rules and may be limited depending on availability.
8. What types of rewards can I get?
Depending on the campaign, users may receive:
Cash (bKash/Nagad)
Gifts or vouchers
Special bonuses or perks
9. When will I receive rewards?
If eligible, rewards are usually sent within 7 working days after verification.
Some campaigns may take longer depending on review or volume.
10. Why didn’t I receive a reward?
Possible reasons include:
Not meeting eligibility requirements
Suspicious or invalid activity
Campaign limits reached
Incorrect payment details
Not selected for that specific reward program
🧾 Account Questions
11. Can I create multiple accounts?
No.
Each user is allowed only one account. Multiple or fake accounts may be suspended.
12. Can I change my information later?
Yes, but some details (like phone number for rewards) must be correct and verified.
🔒 Safety & Rules
13. Is cheating allowed in quizzes?
No.
Any form of cheating, automation, or unfair activity is strictly prohibited.
14. What happens if I break the rules?
Depending on the violation, Hurreh may:
Remove points
Cancel rewards
Suspend or permanently block the account
🎮 Referral System
15. How does referral work?
You can invite friends using your referral link.
Rewards (if available) are given only when valid participation conditions are met.
16. Can I refer myself or fake accounts?
No.
Fake or self-referrals are strictly prohibited and may result in account suspension.
⚠️ Technical & Support
17. Why are my points not updating?
Sometimes updates may be delayed due to:
Server load
Quiz processing time
System updates
Please wait a few minutes or refresh the page.
18. I forgot my password. What should I do?
Use the password reset option or contact support.
📞 Contact Support
If you still need help:
📧 support@hurreh.com
📍 Dhaka, Bangladesh
📱 WhatsApp: 01812166636